Return Policy
We value your satisfaction. If there’s an issue with your order, we offer a hassle-free exchange or return under the following conditions:
✅ Eligibility for Exchange/Return:
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Product must be unused, unopened, and undamaged.
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Exchange/Return request must be made within 7 working days of delivery.
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No exchange/return for opened, used, or damaged by customer products.
📸 In Case of Damage During Delivery:
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If your order is damaged or expired upon delivery, kindly record an unboxing video and send it to us immediately.
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Once verified, your product will be claimed and replaced at no additional cost to you.
🚚 Shipping Charges:
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If the issue is from our side (wrong, damaged, or expired product), we bear the return shipping.
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If the exchange is due to customer’s change of mind, size, or any other reason, shipping charges are to be paid by the customer.
💬 How to Request Exchange/Return:
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Email us at: [YourEmail@example.com]
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WhatsApp us: [Your WhatsApp Number]
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Our team will respond within 24 hours and guide you through the process.